{"id":66,"date":"2021-08-26T20:15:50","date_gmt":"2021-08-26T20:15:50","guid":{"rendered":"https:\/\/beckerpumps.com\/ca\/?page_id=66"},"modified":"2026-02-17T14:31:30","modified_gmt":"2026-02-17T14:31:30","slug":"customer-support","status":"publish","type":"page","link":"https:\/\/beckerpumps.com\/ca\/service\/customer-support\/","title":{"rendered":"Customer Support"},"content":{"rendered":"\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h1 class=\"wp-block-heading\" id=\"customer-support-1\">Customer Support<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Becker&#8217;s Customer Support Team is available to Monday &#8211; Friday from 8:00am &#8211; 5:00pm to answer and questions related to pump or part orders.  If you are located in the USA or Canada, contact us at <a href=\"tel:8889765911\">888.976.5911<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Shop for parts online 24\/7:<br><a href=\"https:\/\/www.becker-international-shop.com\/us\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.becker-international-shop.com\/us<\/a><\/p>\n\n\n\n<div class=\"wp-block-group full-width gray\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\" id=\"get-service\">Get Service<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you are located in the USA or Canada contact:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Becker Pumps Corporation<\/strong><br>Phone:&nbsp;<a href=\"tel:3309166850\">330.916.6850<\/a><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"get-parts\">Get Parts<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">If you are located in the USA or Canada contact:<br>Phone: <a href=\"tel:3309166858\">330.916.6858<\/a><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"get-pumps\">Get Pumps<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">If you are located in the USA or Canada contact:<br>Phone: <a href=\"tel:3309166854\">330.916.6854<\/a><\/a><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"technical-support\">Technical Support<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">If you are located in the USA or Canada contact:<br>Phone: <a href=\"tel:330.916.6853\">330.916.6853<\/a><\/p>\n<\/div><\/div>\n\n\n            <div class=\"full-width related-videos py-4 pb-3 py-md-5 mt-4 mt-md-0\" style=\"background-color: #12365B; color: #FFF !important;\" >\n                <div class=\"container\">\n                    <h2 class=\"p-0 my-3\"> Related Videos <\/h2>\n\n                    <!-- print_responsive_video_grid_func --><div style=\"clear: both;\"><\/div>\n                                   \n\n                        <style>\n                                                                                       #rand_6ace821a9485b div.photos_ .thumbnail_wrap__{margin:0px auto}\n                               #rand_6ace821a9485b div.photos_ .navigation_grid_p1 .page-numbers{display:inline-block;margin:0px auto}\n                              \n                                                           \n                                                    <\/style>\n                                                <div class=\"container__\">\n\n                            <div class=\"gallery__\" id=\"rand_6ace821a9485b\" style=\"visibility:hidden\">\n                                <div id=\"rand_6ace821a9485b_overlay_grid\" class=\"overlay_grid lazyload\" style=\"background:inherit;\"  data-bg=\"#12365b url(&#039;https:\/\/beckerpumps.com\/ca\/wp-content\/plugins\/video-grid-pro\/images\/bx_loader.gif&#039;) no-repeat scroll 50% 50%\"><\/div>\n                                 <div id=\"divSliderMain6ace821a9485a\"  style=\"\">\n                                    \n                                             <div class=\"photos_\">\n\n                                                <div class=\"thumbnail_wrap__\">\n                        \n                                                  \n                                                                                                                                            <a data-type=\"video\"  data-rel=\"rel_6ace821a94864\"   data-overlay=\"1\"  data-title=\"&lt;a class=&#039;Imglink&#039; target=&#039;_self&#039; href=&#039;https:\/\/www.youtube.com\/watch?v=BLPBwr3644M&#039;&gt;About Becker Pumps: Enhancing Efficiency in Industrial Vacuum Solutions&lt;\/a&gt;&lt;div class=&#039;clear_description_&#039;&gt;Discover how Becker Pumps is revolutionizing industrial vacuum technology with our state-of-the-art solutions designed for maximum efficiency and reliability.  In this video, we showcase our latest advancements in vacuum pump technology, highlighting features that set us apart in the industry.&lt;\/div&gt;\" class=\"thumbnail_ video_lbox_6ace821a94865  iframe \" href=\"\/\/www.youtube.com\/embed\/BLPBwr3644M?v=BLPBwr3644M\" data-html5_attr='' data-html5_vurl='' data-html5_filetype='' data-html5_vurl1='' data-html5_filetype1=''  data-html5_vurl2='' data-html5_filetype2=''  data-html5_vurl3='' data-html5_filetype3='' >\n                                                                            <div class=\"thum_div_ figure_\"  style=\"width:355px;height: 200px\" >\n\n                                                                                <img decoding=\"async\"  class=\"fit_img lazyload\"   data-src=\"https:\/\/beckerpumps.com\/ca\/wp-content\/uploads\/sites\/4\/wp-responsive-video-grid\/vid_690d026fe6582.png\" alt=\"About Becker Pumps: Enhancing Efficiency in Industrial Vacuum Solutions\"  title=\" Discover how Becker Pumps is revolutionizing industrial vacuum technology with our state-of-the-art solutions designed for maximum efficiency and reliability.  In this video, we showcase our latest advancements in vacuum pump technology, highlighting features that set us apart in the industry. \" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1963px; --smush-placeholder-aspect-ratio: 1963\/1097;\" \/>\n                                                                                                                                                                    <div class=\"img_caption_\">About Becker Pumps: Enhancing Efficiency in Industrial Vacuum Solutions<\/div>\n                                                                                                                                                                 <div class=\"playbtnCss_video__\"><\/div>\n\n                                                                             <\/div>  \n                                                                                                                                                     <\/a>\n                                                                     \n\n\n                                                            \n                                                                                                                                            <a data-type=\"video\"  data-rel=\"rel_6ace821a94864\"   data-overlay=\"1\"  data-title=\"&lt;a class=&#039;Imglink&#039; target=&#039;_self&#039; href=&#039;https:\/\/www.youtube.com\/watch?v=tBA4TXyLE28&#039;&gt;Protect Your Investment: Choose Becker&lt;\/a&gt;&lt;div class=&#039;clear_description_&#039;&gt;When performance, durability, and peace of mind matter, there&rsquo;s no substitute for original Becker quality. Our factory-trained technicians deliver expert service, customized solutions, and on-site inspections that enhance efficiency, minimize downtime, and lower maintenance costs, keeping your operations running strong.&lt;\/div&gt;\" class=\"thumbnail_ video_lbox_6ace821a94865  iframe \" href=\"\/\/www.youtube.com\/embed\/tBA4TXyLE28?v=tBA4TXyLE28\" data-html5_attr='' data-html5_vurl='' data-html5_filetype='' data-html5_vurl1='' data-html5_filetype1=''  data-html5_vurl2='' data-html5_filetype2=''  data-html5_vurl3='' data-html5_filetype3='' >\n                                                                            <div class=\"thum_div_ figure_\"  style=\"width:355px;height: 200px\" >\n\n                                                                                <img decoding=\"async\"  class=\"fit_img lazyload\"   data-src=\"https:\/\/beckerpumps.com\/ca\/wp-content\/uploads\/sites\/4\/wp-responsive-video-grid\/vid_690d02b308732.png\" alt=\"Protect Your Investment: Choose Becker\"  title=\" When performance, durability, and peace of mind matter, there&rsquo;s no substitute for original Becker quality. Our factory-trained technicians deliver expert service, customized solutions, and on-site inspections that enhance efficiency, minimize downtime, and lower maintenance costs, keeping your operations running strong. \" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1977px; --smush-placeholder-aspect-ratio: 1977\/1104;\" \/>\n                                                                                                                                                                    <div class=\"img_caption_\">Protect Your Investment: Choose Becker<\/div>\n                                                                                                                                                                 <div class=\"playbtnCss_video__\"><\/div>\n\n                                                                             <\/div>  \n                                                                                                                                                     <\/a>\n                                                                     \n\n\n                                                            \n                                                                                                                                            <a data-type=\"video\"  data-rel=\"rel_6ace821a94864\"   data-overlay=\"1\"  data-title=\"&lt;a class=&#039;Imglink&#039; target=&#039;_self&#039; href=&#039;https:\/\/www.youtube.com\/watch?v=H3aFoJXLV_E&#039;&gt;Schedule Becker&amp;#039;s Pumps Mobile Service Today&lt;\/a&gt;&lt;div class=&#039;clear_description_&#039;&gt;Increase the longevity and performance of your vacuum pumps and systems by scheduling our customized mobile service. With factory-trained technicians using only Becker&#039;s original parts, we&#039;ll fit your schedule and budget. Learn more now.  https:\/\/beckerpumps.com\/ca\/service-centers\/onsite-maintenance-field-service\/&lt;\/div&gt;\" class=\"thumbnail_ video_lbox_6ace821a94865  iframe \" href=\"\/\/www.youtube.com\/embed\/H3aFoJXLV_E?v=H3aFoJXLV_E\" data-html5_attr='' data-html5_vurl='' data-html5_filetype='' data-html5_vurl1='' data-html5_filetype1=''  data-html5_vurl2='' data-html5_filetype2=''  data-html5_vurl3='' data-html5_filetype3='' >\n                                                                            <div class=\"thum_div_ figure_\"  style=\"width:355px;height: 200px\" >\n\n                                                                                <img decoding=\"async\"  class=\"fit_img lazyload\"   data-src=\"https:\/\/beckerpumps.com\/ca\/wp-content\/uploads\/sites\/4\/wp-responsive-video-grid\/vid_68f958996939b.jpg\" alt=\"Schedule Becker&#039;s Pumps Mobile Service Today\"  title=\" Increase the longevity and performance of your vacuum pumps and systems by scheduling our customized mobile service. With factory-trained technicians using only Becker&#039;s original parts, we&#039;ll fit your schedule and budget. Learn more now.  https:\/\/beckerpumps.com\/ca\/service-centers\/onsite-maintenance-field-service\/ \" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 480px; --smush-placeholder-aspect-ratio: 480\/360;\" \/>\n                                                                                                                                                                    <div class=\"img_caption_\">Schedule Becker&#039;s Pumps Mobile Service Today<\/div>\n                                                                                                                                                                 <div class=\"playbtnCss_video__\"><\/div>\n\n                                                                             <\/div>  \n                                                                                                                                                     <\/a>\n                                                                     \n\n\n                                                            \n                                                                                                                                            <a data-type=\"video\"  data-rel=\"rel_6ace821a94864\"   data-overlay=\"1\"  data-title=\"&lt;a class=&#039;Imglink&#039; target=&#039;_self&#039; href=&#039;https:\/\/www.youtube.com\/watch?v=42Q22sJ31xg&#039;&gt;Common Problems with Vacuum Pumps&lt;\/a&gt;&lt;div class=&#039;clear_description_&#039;&gt;Is your vacuum pump underperforming? We&rsquo;ve got you covered. In this video, Becker experts walk you through the most common vacuum pump issues, including overheating, loss of vacuum, unusual noise, and more. Learn how to identify the root causes and what you can do to fix them fast.  \ud83d\udcde Need support? Contact us: https:\/\/beckerpumps.com\/ca\/contact \ud83d\udcda Read the full article: https:\/\/beckerpumps.com\/ca\/news\/common-problems-vacuum-pumps&lt;\/div&gt;\" class=\"thumbnail_ video_lbox_6ace821a94865  iframe \" href=\"\/\/www.youtube.com\/embed\/42Q22sJ31xg?v=42Q22sJ31xg\" data-html5_attr='' data-html5_vurl='' data-html5_filetype='' data-html5_vurl1='' data-html5_filetype1=''  data-html5_vurl2='' data-html5_filetype2=''  data-html5_vurl3='' data-html5_filetype3='' >\n                                                                            <div class=\"thum_div_ figure_\"  style=\"width:355px;height: 200px\" >\n\n                                                                                <img decoding=\"async\"  class=\"fit_img lazyload\"   data-src=\"https:\/\/beckerpumps.com\/ca\/wp-content\/uploads\/sites\/4\/wp-responsive-video-grid\/vid_690d02f2335f7.png\" alt=\"Common Problems with Vacuum Pumps\"  title=\" Is your vacuum pump underperforming? We&rsquo;ve got you covered. In this video, Becker experts walk you through the most common vacuum pump issues, including overheating, loss of vacuum, unusual noise, and more. Learn how to identify the root causes and what you can do to fix them fast.  \ud83d\udcde Need support? Contact us: https:\/\/beckerpumps.com\/ca\/contact \ud83d\udcda Read the full article: https:\/\/beckerpumps.com\/ca\/news\/common-problems-vacuum-pumps \" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1964px; --smush-placeholder-aspect-ratio: 1964\/1089;\" \/>\n                                                                                                                                                                    <div class=\"img_caption_\">Common Problems with Vacuum Pumps<\/div>\n                                                                                                                                                                 <div class=\"playbtnCss_video__\"><\/div>\n\n                                                                             <\/div>  \n                                                                                                                                                     <\/a>\n                                                                     \n\n\n                                                            \n                                                                                                                                            <a data-type=\"video\"  data-rel=\"rel_6ace821a94864\"   data-overlay=\"1\"  data-title=\"&lt;a class=&#039;Imglink&#039; target=&#039;_self&#039; href=&#039;https:\/\/www.youtube.com\/watch?v=iS9i-Lr8nGY&#039;&gt;How to Wire a Vacuum Pump&lt;\/a&gt;&lt;div class=&#039;clear_description_&#039;&gt;Learn how to properly wire your vacuum pump with this quick guide from Becker&#039;s experts. Ensure safe installation, avoid common mistakes, and keep your equipment running at peak performance.&lt;\/div&gt;\" class=\"thumbnail_ video_lbox_6ace821a94865  iframe \" href=\"\/\/www.youtube.com\/embed\/iS9i-Lr8nGY?v=iS9i-Lr8nGY\" data-html5_attr='' data-html5_vurl='' data-html5_filetype='' data-html5_vurl1='' data-html5_filetype1=''  data-html5_vurl2='' data-html5_filetype2=''  data-html5_vurl3='' data-html5_filetype3='' >\n                                                                            <div class=\"thum_div_ figure_\"  style=\"width:355px;height: 200px\" >\n\n                                                                                <img decoding=\"async\"  class=\"fit_img lazyload\"   data-src=\"https:\/\/beckerpumps.com\/ca\/wp-content\/uploads\/sites\/4\/wp-responsive-video-grid\/vid_690d03623537e.png\" alt=\"How to Wire a Vacuum Pump\"  title=\" Learn how to properly wire your vacuum pump with this quick guide from Becker&#039;s experts. Ensure safe installation, avoid common mistakes, and keep your equipment running at peak performance. \" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1826px; --smush-placeholder-aspect-ratio: 1826\/1110;\" \/>\n                                                                                                                                                                    <div class=\"img_caption_\">How to Wire a Vacuum Pump<\/div>\n                                                                                                                                                                 <div class=\"playbtnCss_video__\"><\/div>\n\n                                                                             <\/div>  \n                                                                                                                                                     <\/a>\n                                                                     \n\n\n                                                            \n                                                                                                                                            <a data-type=\"video\"  data-rel=\"rel_6ace821a94864\"   data-overlay=\"1\"  data-title=\"&lt;a class=&#039;Imglink&#039; target=&#039;_self&#039; href=&#039;https:\/\/www.youtube.com\/watch?v=1ZvDld93C2w&#039;&gt;Vacuum Pump Plumbing: Expert Tips for Optimal Performance&lt;\/a&gt;&lt;div class=&#039;clear_description_&#039;&gt;Proper plumbing is essential to ensure your vacuum pump system runs efficiently and reliably. Whether you&#039;re building from scratch or upgrading an existing setup, applying these principles will maximize performance, minimize pressure losses, and extend system life.&lt;\/div&gt;\" class=\"thumbnail_ video_lbox_6ace821a94865  iframe \" href=\"\/\/www.youtube.com\/embed\/1ZvDld93C2w?v=1ZvDld93C2w\" data-html5_attr='' data-html5_vurl='' data-html5_filetype='' data-html5_vurl1='' data-html5_filetype1=''  data-html5_vurl2='' data-html5_filetype2=''  data-html5_vurl3='' data-html5_filetype3='' >\n                                                                            <div class=\"thum_div_ figure_\"  style=\"width:355px;height: 200px\" >\n\n                                                                                <img decoding=\"async\"  class=\"fit_img lazyload\"   data-src=\"https:\/\/beckerpumps.com\/ca\/wp-content\/uploads\/sites\/4\/wp-responsive-video-grid\/vid_690d03cf2901b.png\" alt=\"Vacuum Pump Plumbing: Expert Tips for Optimal Performance\"  title=\" Proper plumbing is essential to ensure your vacuum pump system runs efficiently and reliably. Whether you&#039;re building from scratch or upgrading an existing setup, applying these principles will maximize performance, minimize pressure losses, and extend system life. \" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1970px; --smush-placeholder-aspect-ratio: 1970\/1100;\" \/>\n                                                                                                                                                                    <div class=\"img_caption_\">Vacuum Pump Plumbing: Expert Tips for Optimal Performance<\/div>\n                                                                                                                                                                 <div class=\"playbtnCss_video__\"><\/div>\n\n                                                                             <\/div>  \n                                                                                                                                                     <\/a>\n                                                                     \n\n\n                                                               \n\n                                                  \n\n                                                <\/div><!-- .thumbnail_wrap end -->\n                                                    \n                                                                                <\/div>\n                                        <\/div>\n                                                                        \n                                    <script>\n                                      \n                                                   \n                                    var interval_6ace821a94c9c = setInterval(function() {\n\n                                    if(document.readyState === 'complete') {\n\n                                       clearInterval(interval_6ace821a94c9c);\n                                          \n                                      \n                                                                                 var uniqObj6ace821a94c9d = jQuery(\"a[data-rel='rel_6ace821a94864']\");\n\n                                      \n\n\n                                                                                                var func=jQuery('#divSliderMain6ace821a9485a').filterMediank_({\n\n                                                    thumbWidth: 355,\n                                                    thumbHeight: 200,\n                                                    thumbsSpacing:25,\n                                                    galleryId:\"rand_6ace821a9485b\",\n                                                    backgroundColor:\"#12365b\"\n                                                });\n                                                                                                jQuery(\"#rand_6ace821a9485b\").css('visibility','visible');\n\n                                            var globalTimer = null;\n\n                                               jQuery(window).resize(function() {\n                                                   clearTimeout(globalTimer);\n                                                   globalTimer = setTimeout(doneResize, 500);\n                                               });\n\n                                           function doneResize(){\n\n                                             if (typeof func !== 'undefined' && func) { func.resizeWin('rand_6ace821a9485b'); 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Friday from 8:00am &#8211; 5:00pm to answer and questions related to pump or part orders. If you are located in the USA or Canada, contact us at 888.976.5911 Shop for parts online 24\/7:https:\/\/www.becker-international-shop.com\/us Get Service If you are located&#8230;<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":19,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","_becker_theme_hero_title":"","_becker_theme_hero_sub_title":"","footnotes":""},"class_list":["post-66","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer Support | Becker Pumps<\/title>\n<meta name=\"description\" content=\"The Becker Pumps Customer Support team is here for you. 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